Welcome to the Candido FAQ!
This page is here to clarify common doubts and help new contributors onboard smoothly. If your question isn't listed here, feel free to ask in the Slack channel #general.
Q: Which email should I use to get access to all tools?
A: Please use a Google-compatible email (Gmail or G Suite) and send it to the CTO via Slack. This email will be used for Slack, Drive, Calendar, Jira, GitHub, and Confluence access.
Q: I didn’t receive the access invite to a tool. What should I do?
A: First, check your spam/junk folder. If nothing is there, ping Marco on Slack.
Q: How do I join the weekly call?
A: You'll be automatically invited to a Meet meeting via Google Calendar. The meeting happens every Monday at 21:00 CET and is recorded for automatic summarisation via Fireflies.
Q: Where can I find all the tools used by the team?
A: Check the Tools & Platforms page in the onboarding hub.
Q: How is the communication handled?
A: We use Slack as our main communication platform. Important updates are posted in #general, absences in #calendar, and discussions can happen in topic-specific channels.
Q: Where is the documentation stored?
A: All internal docs are hosted on Confluence. Onboarding and quick-access references are available in Notion.
Q: Who should I contact for technical questions?
A: Reach out to the CTO and/or any other relevant team member for anything related to tech, architecture, or repositories.